At the beginning of your engagement with Bethcare, one of our Registered Nursing Supervisors will meet with you to conduct a complete assessment of your needs. He or she plays the lead role in developing your individualized Care Pan (in collaboration with you) and will prepare recommendations on your behalf for additional resources that you may require. This often involves advocating on your behalf and communicating your particular needs to appropriate third parties, for example, family members and others. Supervisors are heavily involved in the recruitment of Bethcare nurses and caregivers, and always maintain an open line of communication with clients throughout the duration of their home care to ensure their ongoing satisfaction.